“The security system (softlock license manager) is not functioning or improperly installed. ”
Softlock License Manager Errors were typically seen with the older version of AutoCAD products (releases older than 2008) and the typical cause of the error was restricted permissions on licensing folder or some corruption with the license file. We’ve been seeing this also with 2012 software, especially software coming from new Building Design Suite. The standalone license file locations are here:
On Vista or Windows 7:
On Windows XP:
- C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data
- C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data.backup
These files are encrypted files and basically keep activation information. Please try giving Everyone full control permissions to the folder and move adskflex data files you find there to another folder (e.g. Desktop). If that didn’t work, just delete the files. Can’t delete the files? That means that the service that requires those files are still in use. Go to the services.msc and look for “FLEXnet Licensing Service” and “FLEXnet Licensing Service 64”. Start the service, then STOP the service – in that order. Once those services are stopped, delete those two files and start the services up again. Start AutoCAD and VOOOOOOILA!!